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Workflows can ask a question after saving

Last updated on Oct 20, 2026

A workflow can now show a Button popup to the person saving a record, so instead of an action always running, the user can be asked a quick question first (for example, "Do you want to send a welcome mail?").

How to use it:

  • Open the workflow and add the task Ask user (show button popup).
  • Pick the Button whose popup should be shown. Its fields, texts and required fields work exactly as configured on the Button.
  • Set the workflow's usual conditions (for example, only on the first save, or when a field changes) to decide when the question appears.

When a matching record is saved, the user sees the Button's popup. OK runs the Button exactly as a manual click would, including any linked workflows. Cancel does nothing.

What to know: only the person saving the record is asked, never an assigned user, and only for saves made directly in the screens — imports, API saves and mass edits never show a popup. Up to three questions can appear after one save.

Released in version 4.02.328 on 20 October 2026.